Your daily departments

Customer care

The office answers your customers in their language, from your company’s information alone, records each request, appointment and complaint, and passes anything that needs a decision to the person in charge.

Built with your company, for its work

What the office handles

  • Common questions answered from your company’s information
  • Requests, appointments and complaints recorded
  • Anything needing a decision passed to the person in charge
  • Replies in Arabic and English
  • A daily summary of what came in and what is still open

What awaits your approvalIt answers within the limits you set, and passes anything beyond them to you.

What the work looks like

What a conversation looks like

An illustration of how the office works, in general words that belong to no customer.

Customer careIllustration

CustomerCan the visit be moved to Thursday?

Customer careYes, Thursday is open from 9 in the morning. Shall I book 9 o’clock?

CustomerYes, and I’d also like a quote for a yearly contract.

Customer careBooked. I’ve passed the yearly quote to sales, and they will contact you today.

Passed to sales

Other offices

Request a demo

We’ll show you Kader at work and answer your questions.

info@uts.qa

UTS Trading & Services W.L.L. · CR 232959